Fyll i formuläret för det ärende du vill ha hjälp med.
Kund
Övriga frågor
Required fields are marked with an asterisk*
{"xsrfToken":"9358268f3a92fbd4a43c4aed4e7ddf3d9838e50f_lout","branding":{"id":"5","key":"dc","name":"ClearOn ServicePoint","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#487527","headerLinkHoverBGColor":"#487527","headerBadgeColor":"#487527"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2cfcf2bf-d49e-4f6e-b962-d85ad5dcc9ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzE4ZWY2My1iMmFiLTRlODMtYmRhMy1kMmQwNDNlNjEyOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJjZmNmMmJmLWQ0OWUtNGY2ZS1iOTYyLWQ4NWFkNWRjYzlhYiI6WyJyZWFkIl19LCJleHAiOjE3NjMyNzEwNTksIm5iZiI6MTc2MzI3MDQ1OX0.Tk4xQroxeiZbjuDxylQDfAMJ7N86zbO9o-EonQ62X1c&client=9718ef63-b2ab-4e83-bda3-d2d043e61296&mode=fit","logoId":"2cfcf2bf-d49e-4f6e-b962-d85ad5dcc9ab","isLogoAvailable":true,"helpCenterTitle":"Välkommen till ClearOn Support","sharedPortalName":"ClearOn Home","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Välkommen till ClearOn Support","sharedPortalName":"ClearOn Home","localeDisplayName":"English (United States)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#265922","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/904fe42e-3740-4307-b110-a093d8732838/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzE4ZWY2My1iMmFiLTRlODMtYmRhMy1kMmQwNDNlNjEyOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkwNGZlNDJlLTM3NDAtNDMwNy1iMTEwLWEwOTNkODczMjgzOCI6WyJyZWFkIl19LCJleHAiOjE3NjMyNzEwNTksIm5iZiI6MTc2MzI3MDQ1OX0.0RHBQgCPTaX3NGFCsK3OuTh3QhtHa6gFqQhde2lQOB8&client=9718ef63-b2ab-4e83-bda3-d2d043e61296&height=300&mode=fit","bannerMediaApiFileId":"904fe42e-3740-4307-b110-a093d8732838","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"5","key":"dc","projectId":10684,"serviceDeskId":5,"name":"ClearOn ServicePoint","description":"<p>Välkommen till ClearOn! Vad kan vi hjälpa dig med?</p>\n<p>Här <a href=\"https://www.clearon.se/kontakta-oss/fragor-och-svar/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.clearon.se/kontakta-oss/fragor-och-svar/</a> hittar du svaren på de vanligaste frågorna.</p>\n<p>Fyll i formuläret för det ärende du vill ha hjälp med.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"89","name":"Frågor om Avtal","descriptionHtml":"","callToAction":"Frågor om Avtal","introHtml":"","icon":10749,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10749","groups":[12],"key":""},{"id":"48","name":"Avräkningsnota","descriptionHtml":"","callToAction":"Avräkningsnota","introHtml":"","icon":10757,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10757","groups":[12],"key":""},{"id":"56","name":"Butiksmaterial","descriptionHtml":"","callToAction":"Butiksmaterial","introHtml":"","icon":10779,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10779","groups":[12],"key":""},{"id":"75","name":"Customer Care admingränssnitt (Kupongsupport)","descriptionHtml":"","callToAction":"Customer Care admingränssnitt (Kupongsupport)","introHtml":"","icon":10782,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10782","groups":[10],"key":""},{"id":"87","name":"Digitala tjänster","descriptionHtml":"","callToAction":"Digitala tjänster","introHtml":"","icon":10776,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10776","groups":[10],"key":""},{"id":"46","name":"Fakturafrågor","descriptionHtml":"","callToAction":"Fakturafrågor","introHtml":"","icon":10768,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10768","groups":[10],"key":""},{"id":"91","name":"Frågor om kuponger","descriptionHtml":"","callToAction":"Frågor om kuponger","introHtml":"","icon":10760,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10760","groups":[12],"key":""},{"id":"43","name":"Frågor om kuponger och kampanjer","descriptionHtml":"","callToAction":"Frågor om kuponger och kampanjer","introHtml":"","icon":10755,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10755","groups":[13],"key":""},{"id":"94","name":"Frågor om Värdeavier","descriptionHtml":"","callToAction":"Frågor om Värdeavier","introHtml":"","icon":10757,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10757","groups":[12],"key":""},{"id":"44","name":"Frågor om Värdeavier","descriptionHtml":"","callToAction":"Frågor om Värdeavier","introHtml":"","icon":10757,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10757","groups":[13],"key":""},{"id":"96","name":"Värdeaviförfrågningar","descriptionHtml":"","callToAction":"Värdeaviförfrågningar","introHtml":"<p>Endast för banker</p>","icon":10771,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10771","groups":[10],"key":""},{"id":"45","name":"Jag vill bli kund","descriptionHtml":"","callToAction":"Jag vill bli kund","introHtml":"","icon":10770,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10770","groups":[10],"key":""},{"id":"61","name":"Kundportalen","descriptionHtml":"","callToAction":"Kundportalen","introHtml":"","icon":10782,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10782","groups":[10],"key":""},{"id":"164","name":"Kupongdifferenser (endast Axfood)","descriptionHtml":"","callToAction":"Kupongdifferenser (endast Axfood)","introHtml":"","icon":10778,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10778","groups":[10],"key":""},{"id":"131","name":"Presentkort","descriptionHtml":"","callToAction":"Presentkort","introHtml":"","icon":10760,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10760","groups":[12],"key":""},{"id":"51","name":"Presentkort","descriptionHtml":"","callToAction":"Presentkort","introHtml":"","icon":10775,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10775","groups":[13],"key":""},{"id":"88","name":"Presentkort","descriptionHtml":"","callToAction":"Presentkort","introHtml":"","icon":10766,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10766","groups":[10],"key":""},{"id":"66","name":"Print Services","descriptionHtml":"","callToAction":"Print Services","introHtml":"","icon":10757,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10757","groups":[10],"key":""},{"id":"90","name":"Swishutbetalning Värdeavi (Endast Reitan)","descriptionHtml":"","callToAction":"Swishutbetalning Värdeavi (Endast Reitan)","introHtml":"","icon":10776,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10776","groups":[12],"key":""},{"id":"263","name":"Swishutbetalning Värdeavi (Privatperson)","descriptionHtml":"","callToAction":"Swishutbetalning Värdeavi (Privatperson)","introHtml":"","icon":10768,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10768","groups":[13],"key":""},{"id":"65","name":"Tryckt värdebärare","descriptionHtml":"","callToAction":"Tryckt värdebärare","introHtml":"","icon":10759,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10759","groups":[10],"key":""},{"id":"52","name":"Övriga frågor","descriptionHtml":"","callToAction":"Övriga frågor","introHtml":"","icon":10796,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10796","groups":[13],"key":""},{"id":"58","name":"Övriga frågor","descriptionHtml":"","callToAction":"Övriga frågor","introHtml":"","icon":10780,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10780","groups":[12],"key":""},{"id":"64","name":"Övriga frågor","descriptionHtml":"","callToAction":"Övriga frågor","introHtml":"","icon":10773,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10773","groups":[10],"key":""},{"id":"98","name":"Allmän","descriptionHtml":"","callToAction":"Allmän","introHtml":"","icon":10685,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10685","groups":[],"key":""},{"id":"97","name":"Intern Administration","descriptionHtml":"","callToAction":"Intern Administration","introHtml":"","icon":10747,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10747","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Konsument"},{"id":12,"name":"Butik"},{"id":10,"name":"Kund"}],"orderMapping":{"12":[94,91,90,89,131,56,48,58],"10":[164,61,88,87,66,75,65,46,45,96,64],"13":[263,44,43,51,52]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Swedish (Sweden)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzE4ZWY2My1iMmFiLTRlODMtYmRhMy1kMmQwNDNlNjEyOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNjg0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMyNzE2NTksIm5iZiI6MTc2MzI3MDQ1OSwiYW5vbklkIjoiYW5vbi11c2VyIn0.2HYgpG0FHcar7vZh2-nRR2VFxmEEIxrfF0agjRARpP4","targetCollection":"upload-project-10684","endpointUrl":"https://api.media.atlassian.com","clientId":"9718ef63-b2ab-4e83-bda3-d2d043e61296","tokenDurationInMins":20}},"reqCreate":{"id":64,"projectId":10684,"issueType":{"id":"10328","name":"Kund"},"form":{"name":"Övriga frågor","descriptionHtml":"","callToAction":"Övriga frågor","intro":"","instructions":"","icon":10773,"iconUrl":"https://clearon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10773","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Sammanfattning","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Övriga frågor"]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/64","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/64","calendarParams":{"firstDay":0,"date":"2025-11-16T06:20:59+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzE4ZWY2My1iMmFiLTRlODMtYmRhMy1kMmQwNDNlNjEyOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNjg0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMyNzE2NTksIm5iZiI6MTc2MzI3MDQ1OSwiYW5vbklkIjoiYW5vbi11c2VyIn0.2HYgpG0FHcar7vZh2-nRR2VFxmEEIxrfF0agjRARpP4","targetCollection":"upload-project-10684","endpointUrl":"https://api.media.atlassian.com","clientId":"9718ef63-b2ab-4e83-bda3-d2d043e61296","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":8,"updated":"2024-07-18T13:36:45.387773977Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[64],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8,"name":"Övriga frågor - Kund","submit":{"lock":false,"pdf":false},"templateFormUuid":"9d00cfd0-7f62-47ee-a72e-a45a947d911d"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"feba8ba7-d7b2-4ff8-9b8c-9bb50efca83b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"f35a992f-bacf-4448-810c-1d7cdd71c45e"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"8efed776-d7f6-4623-814f-3759cd451944"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"24dc679c-3fcb-43c3-a464-22fad1d75dc8"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":6},"layout":"default","localId":"13ba08e4-8942-4d7b-a886-0d80390b7d10"}}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"28faa5e3-8067-4bf7-9d82-1f6719248851"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"46b9150a-2e94-4c2b-be4d-47dcc78999df"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"4f2d5fdd-d895-498a-9074-1be043063a2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"31b41ff4-0306-473f-832d-9a962dce6b92"}}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"2d90c5ae-1c57-4017-9214-201b3f501565"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"bee9033b-7010-43cf-8b3b-f95dd5acad5e"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"4e4d7148-45c4-4e2d-89fe-b6f75cba3932"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"f2cc2171-4214-414d-be0a-515a91e253f3"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"6669520b-25ae-4c2c-8ad1-8359c193be3d"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"33c0092e-093f-4ef0-bcc5-1e2b09b4039d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"e96e6b70-cc18-451d-8042-4128c99b3a9a"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"0e3d1540-424d-4401-9c1f-678feb895a1e"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"7e80ee98-9188-4eb0-a203-207fd71c9e84"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"9dd503d3-4604-4248-a93b-ffc87e3afd19"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"6d1be750-2f5a-45bf-bd68-a1a4f30986d4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"600b5abf-5f96-4b57-9bc3-fa324982e103"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"07031f1c-7acc-4fde-b664-8b4f9b8cdb3f"}}]}],"conditions":{"26":{"t":"sh","i":{"co":{"cIds":{"1":["3"]}}},"o":{"sIds":["5"]}},"13":{"t":"sh","i":{"co":{"cIds":{"6":["3"]}}},"o":{"sIds":["3"]}},"5":{"t":"sh","i":{"co":{"cIds":{"1":["1"]}}},"o":{"sIds":["1"]}},"18":{"t":"sh","i":{"co":{"cIds":{"1":["2"]}}},"o":{"sIds":["4"]}},"7":{"t":"sh","i":{"co":{"cIds":{"6":["1","2"]}}},"o":{"sIds":["2"]}}},"sections":{"4":{"conditions":["18"]},"5":{"conditions":["26"]},"1":{"conditions":["5"]},"2":{"conditions":["7","5"]},"3":{"conditions":["13","5"]}},"questions":{"12":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"22":{"type":"tl","label":"Kundenhet","description":"Har företaget flera kundenheter ange enheten som kampanjen är registrerad på","validation":{"rq":false},"choices":[],"questionKey":""},"10":{"type":"tl","label":"Kundenhet","description":"Har företaget flera kundenheter ange enheten som kampanjen är registrerad på","validation":{"rq":false},"choices":[],"questionKey":""},"31":{"type":"no","label":"Telefonnummer","description":"Ange ett telefonnummer där vi kan kontakta dig","validation":{"rq":false,"wh":false},"choices":[],"questionKey":""},"2":{"type":"tl","label":"Namn","description":"Ange ditt fullständiga namn","validation":{"rq":true},"choices":[],"questionKey":""},"30":{"type":"te","label":"Email","description":"Ange en e-postadress där vi kan kontakta dig","validation":{"rq":true},"choices":[],"questionKey":""},"29":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"28":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"19":{"type":"cd","label":"Vad behöver du hjälp med?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Jag vill lägga till en kontaktperson","other":false},{"id":"2","label":"Jag vill göra ändringar i min kampanj","other":false},{"id":"3","label":"Ändringar i företagsuppgifter","other":false},{"id":"4","label":"Ändringar i faktureringsuppgifter","other":false},{"id":"5","label":"Övriga frågor","other":false}],"questionKey":""},"23":{"type":"tl","label":"Kampanjnummer","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"tl","label":"Kundenhet","description":"Har företaget flera kundenheter ange enheten som kampanjen är registrerad på","validation":{"rq":false},"choices":[],"questionKey":""},"11":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"9":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":true},"choices":[],"questionKey":""},"24":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"cd","label":"Vad behöver du hjälp med?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Jag vill säga upp abonnemang/avtal","other":false},{"id":"2","label":"Jag har frågor om villkor","other":false},{"id":"3","label":"Övriga frågor","other":false}],"questionKey":""},"1":{"type":"cd","label":"Vad handlar ditt ärende om?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Avtalsfrågor","other":false},{"id":"2","label":"Ändra uppgifter","other":false},{"id":"3","label":"Övrigt","other":false}],"questionKey":""},"17":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"25":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"14":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"9d00cfd0-7f62-47ee-a72e-a45a947d911d"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":8,"updated":"2024-07-18T13:36:45.387773977Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[64],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8,"name":"Övriga frågor - Kund","submit":{"lock":false,"pdf":false},"templateFormUuid":"9d00cfd0-7f62-47ee-a72e-a45a947d911d"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"feba8ba7-d7b2-4ff8-9b8c-9bb50efca83b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":2},"layout":"default","localId":"f35a992f-bacf-4448-810c-1d7cdd71c45e"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":30},"layout":"default","localId":"8efed776-d7f6-4623-814f-3759cd451944"}}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"24dc679c-3fcb-43c3-a464-22fad1d75dc8"}}]}]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":6},"layout":"default","localId":"13ba08e4-8942-4d7b-a886-0d80390b7d10"}}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"28faa5e3-8067-4bf7-9d82-1f6719248851"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"46b9150a-2e94-4c2b-be4d-47dcc78999df"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"4f2d5fdd-d895-498a-9074-1be043063a2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"31b41ff4-0306-473f-832d-9a962dce6b92"}}]},{"version":1,"type":"doc","content":[{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"2d90c5ae-1c57-4017-9214-201b3f501565"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"bee9033b-7010-43cf-8b3b-f95dd5acad5e"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":16},"layout":"default","localId":"4e4d7148-45c4-4e2d-89fe-b6f75cba3932"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"f2cc2171-4214-414d-be0a-515a91e253f3"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"6669520b-25ae-4c2c-8ad1-8359c193be3d"}},{"type":"layoutSection","content":[{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"33c0092e-093f-4ef0-bcc5-1e2b09b4039d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"e96e6b70-cc18-451d-8042-4128c99b3a9a"}},{"type":"paragraph","content":[]}]},{"type":"layoutColumn","attrs":{"width":50},"content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"0e3d1540-424d-4401-9c1f-678feb895a1e"}}]}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":24},"layout":"default","localId":"7e80ee98-9188-4eb0-a203-207fd71c9e84"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"9dd503d3-4604-4248-a93b-ffc87e3afd19"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"6d1be750-2f5a-45bf-bd68-a1a4f30986d4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"600b5abf-5f96-4b57-9bc3-fa324982e103"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"07031f1c-7acc-4fde-b664-8b4f9b8cdb3f"}}]}],"conditions":{"26":{"t":"sh","i":{"co":{"cIds":{"1":["3"]}}},"o":{"sIds":["5"]}},"13":{"t":"sh","i":{"co":{"cIds":{"6":["3"]}}},"o":{"sIds":["3"]}},"5":{"t":"sh","i":{"co":{"cIds":{"1":["1"]}}},"o":{"sIds":["1"]}},"18":{"t":"sh","i":{"co":{"cIds":{"1":["2"]}}},"o":{"sIds":["4"]}},"7":{"t":"sh","i":{"co":{"cIds":{"6":["1","2"]}}},"o":{"sIds":["2"]}}},"sections":{"4":{"conditions":["18"]},"5":{"conditions":["26"]},"1":{"conditions":["5"]},"2":{"conditions":["7","5"]},"3":{"conditions":["13","5"]}},"questions":{"12":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"22":{"type":"tl","label":"Kundenhet","description":"Har företaget flera kundenheter ange enheten som kampanjen är registrerad på","validation":{"rq":false},"choices":[],"questionKey":""},"10":{"type":"tl","label":"Kundenhet","description":"Har företaget flera kundenheter ange enheten som kampanjen är registrerad på","validation":{"rq":false},"choices":[],"questionKey":""},"31":{"type":"no","label":"Telefonnummer","description":"Ange ett telefonnummer där vi kan kontakta dig","validation":{"rq":false,"wh":false},"choices":[],"questionKey":""},"2":{"type":"tl","label":"Namn","description":"Ange ditt fullständiga namn","validation":{"rq":true},"choices":[],"questionKey":""},"30":{"type":"te","label":"Email","description":"Ange en e-postadress där vi kan kontakta dig","validation":{"rq":true},"choices":[],"questionKey":""},"29":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"28":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"19":{"type":"cd","label":"Vad behöver du hjälp med?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Jag vill lägga till en kontaktperson","other":false},{"id":"2","label":"Jag vill göra ändringar i min kampanj","other":false},{"id":"3","label":"Ändringar i företagsuppgifter","other":false},{"id":"4","label":"Ändringar i faktureringsuppgifter","other":false},{"id":"5","label":"Övriga frågor","other":false}],"questionKey":""},"23":{"type":"tl","label":"Kampanjnummer","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"tl","label":"Kundenhet","description":"Har företaget flera kundenheter ange enheten som kampanjen är registrerad på","validation":{"rq":false},"choices":[],"questionKey":""},"11":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"9":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":true},"choices":[],"questionKey":""},"24":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"16":{"type":"rt","label":"Beskriv ditt ärende","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"6":{"type":"cd","label":"Vad behöver du hjälp med?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Jag vill säga upp abonnemang/avtal","other":false},{"id":"2","label":"Jag har frågor om villkor","other":false},{"id":"3","label":"Övriga frågor","other":false}],"questionKey":""},"1":{"type":"cd","label":"Vad handlar ditt ärende om?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Avtalsfrågor","other":false},{"id":"2","label":"Ändra uppgifter","other":false},{"id":"3","label":"Övrigt","other":false}],"questionKey":""},"17":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"25":{"type":"at","label":"Ladda upp fil/bild","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"14":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":false},"choices":[],"questionKey":""},"20":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"tl","label":"Kund","description":"Ange företagsnamn","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"9d00cfd0-7f62-47ee-a72e-a45a947d911d"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}